Support
Help with the EVER appContact
Need help with the EVER app? Email us at support@everhealth.ai.
We typically respond within 1 to 2 business days.
Frequently asked questions
- I cannot sign in.
Use the "Forgot password" option in the app. If that does not help, let us know which email address your account is registered with. - Why do I not see a nutrient plan yet?
Your plan appears in the app once your analysis is complete and an expert has reviewed and approved it. You will be notified as soon as it is ready. - Questions about an order (Shop, EVER Packs, EVER Precision).
Email us your order number at support@everhealth.ai and we will take care of it. - I want to access or delete my data.
Send us an email from the address your account is registered with. We handle every request in line with the GDPR. - I found a bug in the app.
Send us a short description, your device model and a screenshot if possible. This helps us fix the issue quickly.